Q: HOW LONG WILL SHIPPING TAKE?
A: Our warehouses are located around the world. For domestic orders in the United States, it will normally take 14 to 21 business days. For International orders, please allow up to 30 days.
Q: DO YOU SHIP INTERNATIONALLY?
A: Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.
Q: IS MY PERSONAL INFORMATION SECURE WITH LUKHOME.COM?
A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing your product. Then your credit card information will be purged.
Q: HOW DO I PLACE AN ORDER?
A: Simply find the product you are interested in and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
Q: DOES LUK HOME PROVIDE A QUALITY GUARANTEE FOR ALL PRODUCTS BEING SOLD?
A: Yes! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!
Q: DO YOU OFFER A REFUND IF I DON'T LIKE MY PURCHASE?
A: Absolutely! We offer a full refund on your order if you don't like the product. Simply visit our refund policy page for complete details. If you have any additional questions that have not been addressed in our FAQ, please contact us at contact@LukHome.com and we will get back to you as soon as possible.